All The Resources You Need to Be A Successful Affiliate
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Welcome to the Kartra affiliate program! We’re excited to have you!
To log in to your WebinarJam/EverWebinar affiliate account you need to navigate to https://app.kartra.com/affiliate/products then enter the email/username and password associated with your affiliate account. Our affiliate program is managed via our sister software, Kartra. There's no direct login for the WJ/EW affiliate program through the WebinarJam or EverWebinar applications.
Can't log in? Here are some common issues that may have occurred:
If you’re having difficulty logging in or you can’t remember your password you can reset it.
Note: The email should be in your inbox within a few minutes. If you don’t see it please check your spam and/or promotion folders.
Once you click the reset password link in the email, you’ll be given a temporary password. Next, please do the following:
If you have difficulty please do not attempt to log in multiple times. Submit a helpdesk ticket using your account email with the following information so we can further assist you:
Want to change your email? No problem!
You can easily update the email address associated with your WJ/EW affiliate account. Keep in mind your WJ/EW affiliate account is managed via our sister software Kartra. So, you’ll be changing this email in your Kartra affiliate account and not in the WJ/EW application. Your email can be changed by doing the following:
We’re excited about your interest in our affiliate program! Applying for the program is simple:
We would love you to apply to be an affiliate with us!
As an affiliate fro WebinarJam/EverWebinar, you’ll earn 40% of each re-occurring sale for one year per customer.
You can also earn 10% of each sale from each affiliate you bring in through your JV link.
To apply to the affiliate program return to the section above and click on the AFFILIATE SIGN UP button (pictured below).
Finding you affiliate links is simple. They can be found inside your account:
To get your affiliate link log into your affiliate account.
Once logged in to your affiliate account do the following:
ProTip: Most people use the 14-day Trial link as their main link. Both products have "futuristic-looking" icons associated with their names. Do not use the WebinarJam & EverWebinar combination link as that has expired. You will see there are version numbers for both WebinarJam and EverWebinar ending with 3.0, 4.0, and 5.0. Always use the latest version links to ensure you are giving good usable link to your potential customers.
Your affiliate link is your "all-purpose link". That is the main link that you should use to promote. That link will track all clicks and sales associated with it. When promoting, be sure to use your raw affiliate link without using masking links as it could potentially strip your affiliate link's cookie and render the click useless resulting in an inability to track any clicks/sales.
Tracking links are essentially a duplicate affiliate link. However, that link will have a specific purpose. For example, if you want to place your affiliate link on your blog and Facebook you would create 2 tracking links for your affiliate link inside Kartra. The first tracking link will tell you how many clicks/sales came from your blog, the other will tell you how many clicks/sales came from Facebook. That way, you'll have better analytics and see where you should focus more energy for higher returns. But, just like your affiliate links, if you use any 3rd party tracking links or masking links it could potentially strip the tracking link's cookie. Therefore, we suggest that you test your links carefully before using them.
The marketing materials for WJ & EW can be found on our website.
Please follow the link below. There is also a button "Affiliate Resources" which can be found toward the top of this page.
Our logos are proprietary and cannot be repurposed in your marketing materials. The use of our keywords is also against our terms of service for affiliates.
We have approved marketing materials available for Kartra. You can find them here:
The affiliate pay schedule runs on the 15th of every month. There are exceptions to this if the 15th falls on a weekend. If the 15th falls on a Saturday, you’ll be paid on Friday the 14th. If the 15th falls on a Sunday, you’ll be paid on Monday the 16th.
Note: There is a waiting period between when a sale is made and when you’ll be paid. All conditions must be met prior to the payment date. For example, if a sale is made today this payment would be paid out 30-60 days post the trial and refund period.
As a reminder, there are certain criteria that must be met before you’re paid for your sales:
There are certain conditions that must be met before an affiliate is paid. The conditions are as follows:
You’ll need a PayPal business account in order to be paid. To get started with your PayPal business account go here: https://www.paypal.com/business
Once you’ve set up your Paypal business account you’ll need to set this up in your Kartra account as your preferred payment method.
To do this:
While there are other payment options available, we only pay affiliates on the 15th of the month via their PayPal business account. Currently, we do not pay affiliates via other methods.
Looking to update the tax information in your account? To fill out your W9 or W-8BEN, please follow these easy steps:
Please note: Genesis Digital cannot provide tax advice or further information on filling out the W9 or W-8BEN forms. If you have questions please speak with a certified tax specialist in your area.
This is an easy fix!
There are several reasons why someone else would get credited for a sale:
In the best interest of our customers, we want to make sure they’re happy to use our platforms and are correctly tied to the affiliate of their choice. Our policy is for customers to personally verify which affiliate they’d like to be associated with if there’s a discrepancy. Doing this eliminates confusion regarding who gets credit for them subscribing to any of our products. Customers should direct their emails to firstname.lastname@example.org.
Unfortunately, there will be NO commission payments paid on PERSONAL USE sales of the product(s).
This directly violates the Affiliate Terms and Conditions under Compensation:
“A Qualified Action herein does not include any action (i) using the affiliates own link to purchase the product for their personal use.”
There are multiple reasons why an application to become an affiliate may be denied acceptance. Many of these issue can be easily fixed.
We recommend you take a look at the common reasons for affiliate program denials (listed below). We encourage you to make updates and reapply when ready.
If you believe your application was denied in error, please contact us via email at: JV@genesisdigital.co
The money shown in the Reserve column is earned commissions that have not yet cleared payout milestones. As the milestones are passed , these credits will be moved to the "Due" column. These are funds we’ve not yet received from the customer or their payment processor. Therefore, we do not have those funds to pay you yet. That money is only paid after we receive payment.
Unfortunately, we don't have a demo account available for potential affiliates or customers. However, we do have a 14-day trial for just $1.
Here are the links to the 14-day trials for $1 if you’d like to make a purchase:
WebinarJam - https://home.webinarjam.com/14-day-trial-checkout
EverWebinar - https://home.everwebinar.com/14-day-trial-checkout
You don't get paid on the $1 trial transaction. You will get paid once the account rebills at it's subscription level and you’ve met the conditions to get paid. If you’re not sure what those conditions are, you’ll find more information in the FAQ: Why Haven't I Been Paid?
We strongly recommend only using your raw affiliate link when promoting. Using masking links or 3rd party tracking links could potentially remove or block your affiliate link's cookie.
When your affiliate link's cookie is removed or blocked your link will not register any clicks or sales. Therefore, if you must use masking links or 3rd party tracking links, we strongly recommend thoroughly testing before deploying.
Looking for your JV information? You can find the JV affiliates that have signed up through your JV link by following these steps:
No, if you sign up to be an affiliate for one product, you’ll need to apply to be an affiliate for each product. But don't worry, this is super easy to do:
If you’re a Kartra subscriber and not yet an affiliate, you can sign up to be an affiliate here: https://home.kartra.com/partners
On the page, look for the box that appears as the one below and select: AFFILIATE SIGN UP
If you’re not a WebinarJam or EverWebinar affiliate, you can sign up by heading to the top of this page and locating the box as seen below. Please review the FAQ: How Do I Apply To the WJ/EW Affiliate Program?
The answer is, YES!
When you apply to be an affiliate for WJ, you're also an affiliate for EW.
You’re unable to change your username in Kartra. This is used as a unique identifier that cannot be changed. You also cannot choose the name “Kartra” as part of your username. We strongly caution against using any words that could be misleading as secure.
Affiliate Terms Of Service Summary
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