Acceptable Use Policy


All of Genesis Digital software (Kartra, WebinarJam, and EverWebinar) are committed to ensuring the highest level of service for its members. As part of that commitment, it is important that we all abide by this Acceptable Use Policy, thus preserving the highest reputation and deliverability of our service. Violation of this policy may lead to account suspension or termination. Additionally, accounts may be suspended or terminated pursuant to our Terms & Conditions for behavior, activities, or content that threaten our systems.

Prohibited Content


Kartra, WebinarJam, and EverWebinar may not be used to promote, market, exchange, store or produce offensive, illegal, harassing activities, or business that is likely to be flagged by spam agencies/filters. For this reason, Kartra, WebinarJam, and EverWebinar cannot service content including, but not limited to:

  • Anything deemed illegal including, but not limited to, illegal goods and services
  • Emails that violate CAN-SPAM Laws
  • Pornography/sexually explicit content
  • Escort and dating services or products
  • Pharmaceutical products
  • Products involving unsubstantiated medical claims
  • Products or business opportunities promising unsubstantiated income claims or guaranteed profits
  • Gambling or sport betting services or products
  • Cannabis, marijuana and any related products or services
  • Automated financial trading software, Forex robots, stock picks or trading signals, or any other hands-free trading instrument.
  • Selling or harvesting Social Media “likes” or followers
  • Selling or exchanging email addresses, leads or contact lists
  • Email advertisements for multiple companies all to the same list (sometimes known as “dedicated email ads” or “solo email ads”)
  • Anti-vaccination movement

Content Subject to Scrutiny


While the following activities are not forbidden, they have a higher-than-normal likelihood of resulting in a loss in reputation and email delivery. As a result, businesses engaging in these practices that cause or may cause a degradation in the service Genesis Digital provides may be subject to review resulting in throttling, suspension, or termination:

  • Online trading, day trading tips, or stock market-related content
  • Cryptocurrencies, virtual currencies or digital currencies
  • Daily horoscope reports
  • Mortgages, loans, and certain financial instruments
  • Nutritional, herbal, and vitamin supplements
  • Adult Entertainment/Novelty Items
  • Real estate
  • Services that support programmatically sending mail on behalf of third parties without creating or reviewing the content
  • Multi-Level Marketing
  • Affiliate Marketing and BizOp type of products

Prohibited Actions


Kartra, WebinarJam, and EverWebinar may not be used in connection with any user content that involves, to any degree, any of the following:

  • False or misleading business opportunities, scams, or pyramid schemes;
  • Health claims that have been determined to be false or misleading by a regulatory agency; illegal activities;
  • Sales of drugs or pharmaceuticals;
  • Sales of illegal products or services;
  • Pornography or sexually explicit content;
  • Content that promotes or depicts human trafficking, child abuse, animal abuse, or which encourages or promotes abuse of alcohol, drugs or other substances, graphic or gratuitous violence, or people being injured, beaten, hurt, attacked, or humiliated;
  • Content that is needlessly shocking to the senses, gratuitously gross, or which depicts or promotes accidents, death, hate speech attacking or demeaning a group based on race, ethnic origin, religion, disability, gender, age, and the like;
  • Any use of the Software in connection with predatory behavior, including invasions of privacy, directed to other persons, particularly children, is not permissible and, will not be tolerated.
  • Harvesting or scrubbing leads from directories, websites, forums, social media sites, etc. All leads must be acquired through a voluntary form fill-in, such as a registration form, a checkout form, etc.
  • Promoting affiliate links via commonly frowned-upon practices in the affiliate marketing industry including, but not limited to: cookie injection, spamming forums or social media, automated scripts, etc
  • Use, initiation, or implementation of any automated system, including without limitation, "robots," "spiders," or "offline readers," on, through, or with the our software in a manner that utilizes more resources from (a) the software, (b) any Genesis Digital server or site, or (c) any third party server or site, in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser
  • The sending or distribution of unsolicited commercial email
  • The use of malicious code, spyware, malware, Trojan horses and the like
  • Purchased lists (of any form), Rented lists (of any form), List brokers (of any form)

Last updated on August 10, 2021.

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